---
title: "Getting Support"
description: "How to contact the Drilify support team."
lang: en
updated: 2026-11-01
source: "https://www.drilify.com/documentation/support"
version: ab402817d57d
---
# Getting Support

We're here to help. If you run into any issues or have questions about Drilify, our support team is available to assist you.

## Ways to Get Help

- **Email**, Contact us at [support@drilify.com](mailto:support@drilify.com) for any questions or issues.
- **Contact form**, Use the [contact page](https://www.drilify.com/contact) to send us a message directly.
- **Discord community**, Join our [Discord server](https://discord.com/invite/JqpSC99W2P) to chat with other Drilify users and get quick answers.
- **FAQs**, Check the [FAQ page](https://www.drilify.com/faqs) for answers to common questions.

## What to Include in Your Support Request

- Your account email address
- A clear description of the issue or question
- Screenshots if applicable
- The tool or page where you encountered the issue
- Any error messages you received

:::callout info Response time
Our support team typically responds within 24 hours during business days. For urgent issues, please mention "URGENT" in the subject line.
:::